This typically results when you’re signed in with a different email address than the one that you signed up for Plus with. You can check the email account that you are logged with inside the “My account” section of the settings menu of the app.
Did the Plus purchase actually go through?
Verify that your purchase was successful using one of the following links:
iOS: https://support.apple.com/en-us/HT204088
Google Play: https://support.google.com/googleplay/answer/2850369?hl=en
If your Macros Plus subscription is not listed, then the transaction was not successful. Re-execute the purchase.
If the transaction was successful but the problem persists inside the app, please forward your receipt to [email protected] and we’ll upgrade you.
